Tidal Wave Auto Spa | Unlimited Management

Unlimited Wash Club Management

Make changes to your account online.

Update Credit Card

Click Here

Cancel Membership

Click Here

Frequently Asked Questions

Do I need my Unlimited pass number to cancel my plan or update my card?

Yes, to manage your plan online, you will need the 11 digit number on the Fastpass sticker on your windshield (it will be in the format 12345+123456). If you don’t have access to your Fastpass, please Contact Us.

How long does it take for my plan to be cancelled?

In order to allow processing time, any updates should be completed 7 business days prior to the anniversary date on which your card will be recharged. If you cancel, your plan will remain active until the next billing date and you may continue to wash during this time.

Will I receive a refund after cancelling my plan?

No, you will not receive a refund. Your plan will remain active until the next billing date.

Will I receive an email confirmation after I update my credit card or cancel my plan?

Yes, you will receive an email confirmation after you complete your request.

What if I change my mind after I submit my cancellation request?

We would be happy for you to return as an Unlimited Wash Club member. Simply visit your local Tidal Wave Auto Spa or enroll online now.

Why do I get an error message when I try to cancel my club membership?

There are three common causes of error messages. The first is that you don’t have the correct Fastpass number (an 11 digit number found on the sticker on your windshield). The second is that your Club Membership recharge is already in progress. The third possibility is that you have a Family Unlimited Wash Club plan. In any of those cases, please visit Tidal Wave Auto Spa or please Contact Us.